The following online resources are available to assist consumers with common issues and concerns:

  • The Identity Theft Resource Center has a wonderful checklist of what to do if your wallet or phone is lost or stolen. It includes tips on what to make note of in case you have to call about lost cards.
  • While you can't stop all calls, you can block some telemarketers by registering your phone number on the National Do Not Call Registry. You can now register landlines and mobile phones.
  • Free Annual Credit Report is the site recommended by credit counseling services and directed by Federal law to provide data. This will not give your score, but help you to see what is on your record at the major credit services.
  • The Better Business Bureau will let you see how a business is rated at the BBB and file a complaint about fraud. They also look at charities.
  • As the nation’s consumer protection agency, the Federal Trade Commission deals with businesses' problems of theft, misrepresentation, etc.
  • FDIC Consumer Protection looks out for consumers in the banking world in cases of fraud, unfairness in lending.
  • Run by the search engine ASK.com, Consumer Search has pulled together articles on products from around the web since 1991.
  • The WV Attorney General's Consumer Protection Page includes links to forms to file complaints, brochures about consumer rights, and more.
  • Recalls.gov consolidates recalls from federal agencies in one spot.
  • Underwriters Laboratory has been investigating product safety for 117 years.